Unknown Device Drivers for HP Probook Notebook
Finding Drivers for Unidentified Devices
If you're experiencing issues with unidentified devices in your HP Probook notebook running Windows 7 64-bit, you're not alone. Many users have reported problems finding drivers for the ACPIHPQ6007, ACPIINT3400, and ACPIMSFT0101 devices. In this article, we'll provide guidance on how to locate and install the necessary drivers.
Hotfix for ACPIMSFT0101 Device
For the ACPIMSFT0101 device, a Microsoft hotfix is available. However, it's important to note that this hotfix is only applicable for the 64-bit version of Windows 7. You can find the hotfix attached in the original post mentioned on 05-16-2020 at 11:16 AM, with an edit at 12:05 PM. Please ensure that you have downloaded the correct version of the hotfix.
Driver Package for ACPI Devices
To address the remaining unknown devices (ACPIHPQ6007 and ACPIINT3400), you can download a driver package that specifically supports ACPI drivers for the Windows Operating System. This package is designed for the Kabylake platform products. Once you've downloaded the package, follow the instructions provided by the manufacturer to install the drivers.
Alternative Driver Source
If the hotfix and driver package do not resolve your issue, you may consider an alternative driver source. Please note that downloading drivers from third-party websites requires caution. Ensure that you only download drivers from reputable sources.
System Compatibility
It's essential to verify that your system meets the minimum compatibility requirements for the drivers you're trying to install. In this case, the drivers are specifically designed for Windows 7 64-bit operating systems on HP Probook notebooks. Attempting to install drivers on an incompatible system may lead to further issues.
Additional Resources
For further assistance, you may want to consult the following resources:
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